If you are experiencing problems with your cable equipment, delivery or service, contact your cable company and provide as much information as you can about your complaint. It's been our experience that the cable companies will try to resolve the issue as quickly as possible. Start here:
If you live in one of our RCC member communities (listed below) and your problem has not been resolved, or you are dissatisfied with the result, the Rainier Communications Commission (RCC) may be able to provide some assistance.
RCCMember Communities: Unincorporated Pierce County, Sumner, Fife, Puyallup, Orting, DuPont, University Place, Steilacoom, Ruston and Carbonado.
Contact us by email or call us at (253) 798-8707 with information about your complaint. The information will go on record and your cable provider will be officially notified with a request that they respond to you directly.